We are very sorry you have an issue with your order! We would be more than happy to sort this out for you in anyway we can, please just contact firstname.lastname@example.org.
Let us know your order number, the issues you are having with your order and if you can, attach some photos for us to best demonstrate the issue. If it is an urgent query then do please get in touch via 0113 243 5667 and one of our Customer Experience team can speak to you personally to resolve the issue as soon as possible. Depending on the product type, quantity and issue, in some cases we can get them remade and sent out within the same day, so don't hesitate to contact us no matter what the issue and how quickly you need them.