How can I track the progress of my order?

On the website, there are the basic stages your order will be at during the production process.
If there are any issues or delays with your order, we'll be straight in touch via the email address and/or phone number provided when you place the order, so be sure to keep an eye on these!
Otherwise, we aim to dispatch your order within 8 working days as standard, or with the express RUSH or FAST shipping options it will be with you within 3 or 5 working days, depending on the option.
Once your order is dispatched, depending on it's size and weight, it will be sent either via Royal Mail 2nd class or with the courier service DPD. An order being sent to mainland UK will be with you within either 2 - 3 working days with Royal Mail 2nd Class, or via a next day DPD courier. Please note that some offshore or Scottish highland addresses are a 2 working day service with DPD due to the location.
For international orders, delivery times can vary. Please feel free to get in touch, so we can advise a more precise estimate of the delivery date.
Please feel free to drop us an email on or give us a call on 0113 243 5667 if you have any queries or concerns about the progress of your order!
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